Settings

Last updated on 10 April 2026

Configure task preferences, team management, custom statuses, timezone, and display options.

Your Store, Your Rules.
Customize statuses, views, team roles, and every detail to match your workflow.
Settings overview with jump-to-section bar
Settings Overview

Jump-to-section bar with quick links to Integrations, Slack, Google Sheets, Email, Team, Task preferences, Activity history, and Billing. Each integration has a "Setup guide" link and Save/Verify buttons.

Task Preferences

Task preferences: Default assignment, Default view, Date range, Timezone
Task Preferences

Default Task Assignment (Leave unassigned), Default View (Kanban), Dashboard stats date range (Last week), and Scheduled workflow timezone (Africa/Bissau).

Default Task Assignment

OptionBehavior
Leave UnassignedTasks start with no assignee (default)
Assign to Shop OwnerTasks are auto-assigned to the store owner

Default View

ViewDescription
TableSpreadsheet-style list with sortable columns
KanbanVisual board with drag-and-drop cards (default)

Auto-Archive Completed Tasks

Automatically move completed tasks to "Archived" after a set period (e.g., 7 days, 14 days, 30 days). Keeps your active task list clean.

Auto-archive setting with day count and dropdown
Auto-Archive

Enter the number of days, choose a period from the dropdown (or "Don't auto-archive"), then click Save.

Task Statuses

Customize the status options available for your tasks.

Creating Custom Statuses

Scroll to the Task Statuses section in Settings — you will see all built-in statuses (Pending, In Progress, Completed, Cancelled, On Hold, Archived) listed with their current task counts
At the bottom of the list, find the Add custom statusAdd custom status form form
Enter a Display name (e.g., "In Review") — the Internal value field auto-generates from the display name (e.g., IN_REVIEW) but you can override it
Tick the Counts as closed checkbox if this status should mark tasks as resolved
Click the green Add status button to save — the new status appears immediately in the list above
Task statuses panel with Enable/Disable toggles and Add custom status form
Task Statuses

Built-in statuses (Pending, In Progress, Completed, Cancelled, On Hold, Archived) with Open/Closed badges, Enable/Disable toggles, task counts, and the "Add custom status" form at the bottom.

You can toggleEnable/Disable links next to each status

built-in statuses (Disable hides a status from forms but tasks keep their value), and deleteRemove custom statuses custom statuses (only if no tasks use them).

You must keep at least one "Closed" status active (Completed cannot be disabled).

Dashboard Date Range

Dashboard stats date range setting
Dashboard Stats Date Range

"Last week" dropdown with Save button — sets the default time period for dashboard statistics (tasks, notes, workflows).

OptionShows Data From
TodayCurrent day only
Last WeekPast 7 days (default)
Last MonthPast 30 days
Last 3 MonthsPast 90 days

Timezone

Scheduled workflow timezone setting
Timezone

Scheduled workflow timezone dropdown set to "Africa/Bissau". Daily, weekly, monthly, and custom interval workflows run using this timezone.

Set the timezone used for scheduled workflows and time displays. OpsPilot detects your timezone automatically based on your Shopify settings, but you can override it here.

Team Management

Team section with user roles — Admin/User toggles and Active checkboxes
Team Management

Each staff member listed with name, email, Admin/User role toggle, and Active checkbox. Click "Save team changes" to apply updates.

OpsPilot automatically detects your Shopify staff members. From the Team Management section you can:

Roles & Permissions

Every team member is assigned one of two roles. Roles control what actions they can perform inside OpsPilot.

PermissionAdminUser
View dashboard, notes, tasks
Create & edit notes
Create & update tasks
Change task status
Delete own tasks
Delete any task (bulk delete)
View workflows & run history
Create, edit, delete workflows
Manage Settings (team, statuses, integrations)
Manage team roles & activate/deactivate members
Configure integrations (Slack, Email, Sheets)
Manage billing & plan
The store owner (the Shopify account owner) is always treated as Admin and cannot be demoted.

Activating & Deactivating Members

Toggle the Active checkbox next to any team member to control whether they can log in. Deactivated members cannot access the app but their tasks and notes are preserved.

Go to Settings → Team Management
Find the team member in the list
Toggle their Role (Admin / User) or Active checkbox
Click Save team changes